Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
WHAT ARE COOKIES, WEB BEACONS, AND SIMILAR TECHNOLOGIES?
- Complimentary delivery if placed within the UK on all orders.
- Shipping on average takes 5 working days due to the nature of the limited run of items. Made To Order items each have a specific dispatch time so please read the item T&C's before purchase as these are ineligible for refund.
- See the delivery FAQs for details on shipping methods, costs and delivery times
WHAT DO WE DO WITH THESE TECHNOLOGIES?
UNDERFOUND accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- SFTB features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- Klarna/Clear Pay: We now offer interest free finance via the aforementioned service providers.
- PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
YOUR OPTIONS WHEN IT COMES COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. Items listed as Made To Order are ineligible for refund unless faulty to which the standard 14 days still apply.